This is an effective restaurant training program including all the cycles of service, from the time a guest comes through the door at Searsucker all the way to the time they drive away. Good service starts with solid hostess training.
When most of us walk into a restaurant we hear, “Two for lunch?” We nod, follow the host, take the menu and forget about it. We expect that kind of service. But what if that changed? What if we experienced a host that truly greeted and not just seated us? How could that change our whole outlook of the restaurant and its service? Use your hostess training sessions to encourage your team members to consider that and brainstorm ways they can improve this first service and sales step
- Teacher: Global Center Admin